Even as the strong anti-outsourcing lobby in the US is forcing US lawmakers to take a relook at their H1-B visa strategy amid huge job losses, Infosys Technologies which holds the largest number of H1-B visas among all the Indian IT services companies has started reducing the number as a part of the company's policy to reduce its 'overseas bench' strength.
The contract, which involves upgrade of LIC's front-end IT application programmes to make these accessible through the web, is said to be worth about Rs 200 crore, and will be done over five years. It is understood that most large Indian IT outsourcing companies, including TCS, Infosys and L&T Infotech, had competed for the contract. It was considered prestigious, not because of its size but because it involved a prestigious public sector organisation like LIC.
It is not clear which groups of the Indian operations have been affected by the cuts which are learnt to have been carried out across diverse functions. However, a company source said that a sizeable number of Microsoft's sales and support personnel in Hyderabad and a few in Bangalore were among those affected. The Response Windows team has also been dismantled completely, the source claimed.
India's third largest software company Wipro on Thursday said they are hopeful of some signs of recovery in the second half for the IT outsourcing services sector.
"Till the second quarter of last fiscal, the industry was on track to achieve the $50 billion export target by 2008-09. The aspiration to reach $60 billion by fiscal 2010 is at risk since an unprecedented slowdown is expected in key markets overseas, especially the US and Europe, which account for about 80 percent of Indian software exports," Nasscom president Som Mittal said. Nasscom has now extended the target year for achieving $60 billion export revenue to 2011.
Most large American companies earn more than 50 per cent of their revenue from markets outside the US and will be affected by the proposed tax reforms. Business groups in the US had assailed the proposal, arguing it would subject them to far higher taxes than their foreign competitors must pay and ultimately endanger US jobs. Global companies that earn profits in India are subject to a tax rate of 33.9 per cent and the impact of the proposed reforms on them would be marginal.
For housing loans up to Rs 30 lakh, the floating interest rates for various tenures range from 8.75 per cent to 10.25 per cent. For Rs 30 lakh to Rs 50 lakh, the floating interest rates range from 9.50 per cent to 10.75 per cent and for Rs 50 lakh and above, the floating rates range from 10 per cent to 11 per cent. The revised fixed interest rates are 11 per cent and 11.50 per cent depending upon the loan amount.
The recent multi-million dollar deals by the likes of TCS, Wipro and HCL Technologies buttress the fact. If the economy does not lose more steam, these companies say the IT sector may see a semblance of normalcy by year-end.
Year 2008 results of India's largest drug maker, Ranbaxy Laboratories, and Wockhardt were also impacted by forex losses. Companies such as Aurobindo and Orchid are also expected to post forex losses, say analysts.
Keeping a reserve pool of staff is proving to be a liability. This is forcing companies to devise ways to reduce bench strength, by posting in other areas and paying them less till they become productive assets. Moreover, while the physical bench had always been there, mid-sized IT firms like Hexaware and Mastek have coined the word 'virtual desk' to define a certain section of their unutilised resources who will be enjoying lesser privileges and perks.
"Performance management tools have been always used by companies to reward good performers and weed out the bad ones. However, due to the significant growth over the last few years, they were not enforced. With the industry facing the economic downturn, it is using this tool fairly effectively. And it is being done all over the world," explained Som Mittal, president of software body Nasscom.
Bangalore and Hyderabad have seen the highest attrition rates in the country. During the past year, Bangalore, Hyderabad and Chennai had higher attrition rates than other cities. In Bangalore, ITeS lead in employment growth and it was followed by the health sector. On the other hand, financial services sector saw a negative growth in the city.
The jury is still out on whether Tech Mahindra should retain the Satyam name. Srinivasan Swamy, CMD, R K Swamy BBDO, says. "Brand Satyam took a beating for only one reason -- accounting irregularities by its erstwhile chairman. The employees were not even aware of the fraud. The company's core values and foundation have not been impacted." The task for the new management, he believes, is to retain its clients and people and the brand image would get resurrected.
In the current fiscal (2009-10), the company expects that this may further go down to about 50 per cent. "In fiscal 2010, we expect the variable pay for the senior management to be less than 58 per cent," said Infosys head of HR, education and research T V Mohandas Pai. He is also a member on the Infosys' board. Variable component is as high as 50 per cent in the total pay packet of the senior executives whereas the fixed component constitutes the other half.
The impact of the global meltdown has forced India's second largest IT bellwether Infosys Technologies to freeze wage hikes and hiring in new fiscal 2009-10.
UNITES, the union that represents workers in the IT and ITeS sector in India, has requested the CEC to invoke the model code of conduct to stall the whole process citing the scandal-hit company's legal liabilities and other ambiguities as deterrents for any potential bidder to carry an effective due diligence process. Over 2,000 Satyam employees, claims UNITES, have registered with the union since the scandal was reported on January 7 this year.
The company has told its employees that there won't be wage hikes for the financial year ending July 31, 2009, due to tight demand in the US and Europe, declining volumes and the need to further tighten expenses across business divisions. In a harsher step, the company has slashed retainer bonus, which averages 10 per cent of an employee's salary, from April 1. Travel allowance has been sharply reduced, if not curbed, in most cases.
The bank, which had announced a similar cut in January, will see its mortgage prime rate fall to 13.75 per cent from April 1. In a statement, the bank said that the benefit will be available to all its existing customers on floating rate loans. A bank spokesperson said that, depending on loan tenure and amount as well as the customer's relationship with the bank, he could get a loan at up to 50 basis points lower than the benchmark rate.
Global clients continue to keep purse strings tight and very few deals are coming from traditionally large markets like the Americas and Europe, which account for almost 80 per cent of revenues of most Indian IT firms. The billing rates of most Indian IT firms in the third quarter were either flat or were cut, compared with the second quarter of the current financial year.
iGate had in a statement on Friday evening said that it had dropped its bid for Satyam on 'further analysis'. Clarfying his stand last week that iGate would be keen to bid for Satyam at an offer price of below 90 cents a share, Murthy said, "Had we decided to pursue the bid, the share price would have had no bearing on our offer price as we would have bid at a price we thought was a fair valuation."
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